— Help & Policies —

Shipping, Returns & FAQ

Everything you need to know before bringing home a piece of history — packing, delivery, returns, and our authenticity guarantee.

Worldwide Shipping

Calculated at checkout.

We ship across the U.S. and internationally. Real-time rates are shown at checkout based on your destination and the size of the piece — fully insured and packed by hand.

Local Delivery & Hanging

Coastal Delaware, by arrangement.

Throughout the Delaware coast we offer complimentary delivery and in-home hanging, arranged personally. Just reach out and we'll coordinate a time.

14-Day Returns

Plus a lifetime authenticity guarantee.

Return any stock piece within 14 days. And every work is guaranteed genuine for life — if one is ever shown not to be as described, we make it right.

Read the policy →
— Shipping & Delivery —

Getting Your Piece Home Safely

Domestic & International

  • We ship worldwide. Shipping is calculated at checkout, so you see exact rates for your address and the size of the piece before you pay.
  • Every piece is packed by hand — flat-packed with acid-free materials and rigid protection, or crated for large and framed works — and shipped fully insured.
  • International buyers are responsible for any customs duties or import taxes charged by their country; these are not included in checkout.

Processing Time

  • In-stock, unframed pieces typically ship within 2–4 business days.
  • Custom-framed pieces ship once framing is complete — usually within 1–2 weeks, often sooner. We'll confirm a timeline with you.
  • You'll receive tracking by email as soon as your piece is on its way.

Local Delivery & In-Home Hanging

  • Along the Delaware coast we deliver and hang your piece ourselves, with a curator's eye — arranged personally rather than by a fixed zone.
  • Prefer to collect it? Gallery pickup in Ocean View is always welcome.
  • Contact us to arrange delivery, hanging, or pickup.
— Returns & Guarantee —

Buy with Confidence

14-Day Returns

  • Return any in-stock piece within 14 days of delivery for a refund, provided it comes back in its original, undamaged condition.
  • Custom-framed pieces are made to order and aren't returnable unless they arrive damaged or not as described — in which case we'll repair or replace them at no cost.
  • To start a return, simply get in touch. Return shipping is the buyer's responsibility; your refund is issued as soon as the piece is back with us.

Lifetime Authenticity Guarantee

  • Every piece is guaranteed genuine — for life. We stand behind the date and origin of everything we sell.
  • Each work comes with documentation of its age and origin. If a piece is ever shown not to be as we represented it, we will make it right with a full refund.
  • That confidence comes from museum-trained expertise — read about how we authenticate every piece →
— Common Questions —

Frequently Asked

Yes. With few clearly-labeled exceptions, every map, print, and painting we sell is an original — lifted from period atlases, estate collections, and the hands of regional artists, and guaranteed genuine for life. See Provenance & Authentication for how we verify each one.
We do — worldwide. Rates are calculated at checkout for your destination and the size of the piece, and everything ships fully insured. Any customs duties charged by your country are the buyer's responsibility.
Absolutely — it's a cornerstone of what we do. You can preview any piece in a frame and build your price live with our framing studio, all done by hand in Ocean View with acid-free, American-made materials.
By hand, with care. Works on paper are flat-packed with acid-free backing and rigid protection; framed and oversized pieces are crated. Everything ships insured, with tracking emailed to you.
Please do. Visit our gallery in Ocean View, Delaware, or find a curated selection of our maps and prints year-round at Lewes Mercantile Antiques in downtown Lewes. Hours & directions →
We're always interested in fine antique maps, prints, and paintings, and we offer appraisals drawing on more than fifty years in the trade. Reach out with what you have.
Checkout accepts all major credit cards and the usual express options through our secure Shopify checkout. Custom-framed pieces are quoted first, then invoiced.

Still Have a Question?

We're a phone call or message away — and always glad to talk maps, framing, or a particular piece.